Thank you for your payment to All Star Physical Therapy, Inc. or on our website allstarphysicaltherapy.net. The following policies will be enforced for all payments, returns and refunds.
For all physical products, you have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
* Your item must be in the original packaging.
* Your item needs to have the receipt or proof of purchase.
Once we review your refund request, we will contact our billing department and notify you within 48 hours about the status of the request.
If your request is approved, we will initiate a refund by check to your mailing address. You must be discharged from care and all dates of service must be paid or processed by your insurance carrier prior to refund. You will receive the check within 14 business days or less, depending on the speed or frequency of mail delivery to your address.
If you have any questions on how to return your item to us, contact our accounts representative at (951) 506-3001 or via email at firstname.lastname@example.org.